CONFLICT SENIOR

Conflict between two senior people has a gravity that the org chart does not show. It bends decisions far beyond the two people — hiring, budgets, who gets heard in a room, what everyone below them quietly learns to expect.

Work at this level has to be built for the level. Confidential. Dignified. No surprises, no theatre, nothing that asks senior people to perform vulnerability on a schedule.

The way of seeing underneath the work is the same one we use everywhere. The pace and the framing are matched to the room — because the room is different, and pretending otherwise would not serve anyone. 

 Over 90% of mid-size and large enterprises say a single hour of major disruption costs them more than $300,000 — when two senior people are in conflict, that scale of disruption is not an event, it is a standing condition.

Source: ITIC Hourly Cost of Downtime research, reported 2025